Power Doors is committed to ensuring that your privacy is protected, and that all personal information is treated in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (“GDPR”). The aim of this policy is to provide you with peace of mind about how we use your data.


Your Personal Data

Our aim is to safeguard the privacy of our customers whilst providing a personalised and valuable service. The information you are asked to provide is used solely for us to effectively interact with you, deliver and improve our services, and, subject to your consent, inform you on upcoming events, services and special offers. Should you not wish to receive this information, there is a simple and effective way to opt-out at your discretion. However, we will still contact you directly in relation to your specific service-related notifications, such as confirmation of appointments i.e. services that directly relate to you.


We never share or sell your information to third party organisations.


What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services

Your personal data will be stored and be accessible by Power Doors Ltd.


Data Retention

By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or accounting requirements


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Third Parties

This website may contain links to other websites. Please note that once you navigate away from our website we are no longer responsible for the protection and privacy of any information which you provide whilst visiting such sites and that such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Access Request

Under GDPR, individuals have a right to request what data is held on them (known as Subject Access Request). We are obliged to provide this info within 30 days. Please contact info@powerdoors.co.uk


Changes to our Policy

From time to time it may be necessary for us to review and revise this policy. We reserve the right to change our policy at any time and, should this occur, the amendment will be posted on this website.


Data Breaches

In the event of a data breach, Power Doors shall ensure that our obligations under applicable data protection laws are complied with where necessary.


Your right to make a complaint

You have the right to make a complaint about how I process your personal data to the Information Commissioner:


https://ico.org.uk/concerns/


Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113


Privacy Policy Acceptance

By using our website you consent to the collection and use of information by Power Doors in accordance with the terms contained herein.

If you have any questions or comments about our Privacy Policy, please contact us via email at  info@powerdoors.co.uk


Registered Address:

Roadhead
Beith Road
Lochwinnoch
Renfrewshire
PA12 4JG
Tel: 01505 800100

Company number SC571783